About

Customer Experience Connector

Most of my work comes from word of mouth, coworkers or previous colleagues. People come to me for advice in anything connected with Customer Experience. I actively look for new technologies and important customer experience topics where I think I can add value.

Your customer experience manager and catalyst, CX news commentator and curator, connecting virtual resources, technology and CX professionals all in one place.

I create community by telling, showing and making people talk about it. Using my network on social media.

After practicing for over 10 years as a program manager, research and business analyst. I created a new customer experience framework:

The CX Connector is a virtual roadmap for businesses to implement customer experience best practices all in one place with a simple process.

The Customer Experience Connector

Since our inception, we’re proud to say that we have a long list of new clients in little time. We have virtual office hours for the customer experience community to answer questions first-come, first-served basis, accordingly with availability.

Virtual assistance is free for clients that hire our services. To be transparent, it is not unlimited, see our term of use for more details.

We offer ‘Solutions for Success’ ! Set up a 30 minutes complementary call by booking and appointment with me. Looking forward to learning about you and helping your organization see business through a human experience lens.

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