I am a customer experience specialist, a change agent with the mission of connecting people, technology, and customer experience processes, and I write about ideas, experiences, and guidance on this topic. I am a person who likes to smile and collaborate honestly and transparently for the best performance of the work teams.
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About CX Connector
CX Connector helps companies in Canada and Latin America implement sustainable customer experience programs to reduce the risk of failure, increase customer retention, and adapt and cope with market changes efficiently.
CX Connector is your virtual customer experience team and loyalty generator.